{"id":1410,"date":"2018-08-14T09:00:43","date_gmt":"2018-08-14T09:00:43","guid":{"rendered":"http:\/\/www.mycooresources.com\/?p=1410"},"modified":"2018-07-31T13:23:11","modified_gmt":"2018-07-31T13:23:11","slug":"life-really-is-like-a-box-of-chocolates","status":"publish","type":"post","link":"http:\/\/www.mycooresources.com\/?p=1410","title":{"rendered":"Life really is like a box of chocolates"},"content":{"rendered":"<p><span style=\"display:block; text-align:center\"><img loading=\"lazy\" decoding=\"async\" data-file-id=\"476783\" height=\"70\" src=\"https:\/\/gallery.mailchimp.com\/35c0e5358402155f409bc75d0\/images\/0bec52af-1e34-4c5f-a709-c247f9ca7a06.jpg\" style=\"border: 0px initial ; width: 450px; height: 70px; margin: 0px;\" width=\"450\" \/><\/span><\/p>\n<p>The movie, <a href=\"https:\/\/en.wikipedia.org\/wiki\/Forrest_Gump\">Forrest Gump<\/a> starring Tom Hanks includes that iconic saying &ldquo;Life is like a box of chocolates.&rdquo; The truth is, Forrest was right.<\/p>\n<p>Have you ever sank your teeth into a chocolate that delighted your taste buds or on the flip side, caused you to spit it out? Life can be like that. Surprises &ndash; some good, some bad &ndash; are around every corner.&nbsp; Life is full of unknowns and adventures, just as biting into the chocolate.<\/p>\n<p>Our ability to manage those surprises can have a huge impact on our ongoing success &ndash; both personally and professionally. Learning to address those issues &ndash; and being prepared for them when they occur &#8211; is critical.<\/p>\n<p>With this in mind, consider the following:<\/p>\n<ul>\n<li>Have you empowered your Staff to manage day-to-day surprises that arise?<\/li>\n<li>Have you defined an Escalation Process for use when issues require Management&rsquo;s involvement?<\/li>\n<li>Have you established a Dispute Process to ensure Clients&rsquo; concerns are being effectively addressed?<\/li>\n<li>&nbsp;Do you have a Business Continuity Plan for use when surprises are catastrophic?<\/li>\n<\/ul>\n<p>If you need help managing surprises, we can help. Do not hesitate to contact me at <a href=\"mailto:CharleneA@mycooresources.com\">CharleneA@mycooresources.com<\/a>. Also, check out our blogs and previous newsletters and\/or emails at <a href=\"http:\/\/www.mycooresources.com\/?cat=3\">http:\/\/www.mycooresources.com\/?cat=3<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The movie, Forrest Gump starring Tom Hanks includes that iconic saying &ldquo;Life is like a box of chocolates.&rdquo; The truth is, Forrest was right. Have you ever sank your teeth into a chocolate that delighted your taste buds or on the flip side, caused you to spit it out? Life can be like that. Surprises<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-1410","post","type-post","status-publish","format-standard","hentry","category-newsletter"],"_links":{"self":[{"href":"http:\/\/www.mycooresources.com\/index.php?rest_route=\/wp\/v2\/posts\/1410","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.mycooresources.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.mycooresources.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.mycooresources.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.mycooresources.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1410"}],"version-history":[{"count":1,"href":"http:\/\/www.mycooresources.com\/index.php?rest_route=\/wp\/v2\/posts\/1410\/revisions"}],"predecessor-version":[{"id":1411,"href":"http:\/\/www.mycooresources.com\/index.php?rest_route=\/wp\/v2\/posts\/1410\/revisions\/1411"}],"wp:attachment":[{"href":"http:\/\/www.mycooresources.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1410"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.mycooresources.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1410"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.mycooresources.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}