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Welcome to My COO Resources’ emails

Welcome to My COO Resources’ emails. We recently launched an on-line, interactive tool, taking the knowledge and expertise Aldridge Kerr has offered to medium and large firms, and customized it to meet the needs of smaller Companies. Aldridge Kerr continues to offer consulting services to our Clients; however, My COO Resources now provides an alternative and affordable tool for Companies who prefer a do-it-yourself approach.

You are receiving this email because of our trusted relationship. Twice monthly, I will be sending an email with insights, thoughts, and helpful hints; I hope you enjoy them. Here is our first email:

On Monday, April 3rd, both the Final Four and the Texas Rangers’ Opening Day occurred. This caused some angst for die-hard sports fans who love both basketball and baseball. In fact, this has caused some debate as to whether this could be better managed by either the NBA or the MLB.

For fans that did not attend either event, it was easier to decide what game to watch. And with the wonder of a remote control, flipping between the two could be (somewhat) managed. For those very lucky fans that had an opportunity to go to one or the other, they had to give up seeing both. Those fans had to decide what their priorities were and whether there was a greater love for baseball or basketball.

Choosing what to do when there are multiple priorities to consider can be a real challenge. It is easier when several can be simultaneously addressed. But when we must choose between several options, decisions have to be made on those that are the biggest priority.

Do you have a clear and concise method for identifying what is most important within your Company? If you must be like the fan that amazingly had the opportunity to attend either the Final Four or the Rangers’ Opening Day, do you know what activities within your Company would be the biggest priorities?

My COO Resources has a solution that helps a Company to identify those processes most critical to its ongoing success. It walks the User through the identification and the prioritization of the tasks (processes) within your Company. This helps when tough decisions have to be made on what processes take precedent over others. In fact, we think it is so important to understanding those critical processes, that it is the first solution that Users take when they upgrade their membership to begin to address those issues that were identified while taking the Simple Start Assessments.

Do you want to determine what processes are most critical within your Company? Get started at www.mycooresources.com and use this interactive, self-paced tool to identify and then address your operational issues.

Questions? Don’t hesitate to contact me at CharleneA@mycooresources.com. And check out our blogs and previous newsletters and/or emails at http://www.mycooresources.com/?page_id=324

– Charlene Aldridge
CharleneA@mycooresources.com

Operational Effectiveness and Your Small Business

Thought

Operational effectiveness: “Any kind of practice which allows a business or other organization to maximize the use of their inputs by developing products at a faster pace than competitors or reducing defects, for example. Operational effectiveness is often divided into four components: Leading and controlling functional performance, measuring and improving the process, leveraging and automating process and continuously improving performance.”

– Business Dictionary (http://www.businessdictionary.com/definition/operational-effectiveness.html)

Topic: Operational Effectiveness and Your Small Business

What does operational effectiveness have to do with your small Company? When we think about operational effectiveness, we may assume this only applies to larger Corporations: those that have hundreds or thousands of employees. Yet, there are some fundamentals that smaller Companies can – and should consider – in order to build a strong, sustainable Company that will better position them for whatever comes next: whether it is growth, maintenance, change, a sale and/or merger.

Small Companies need to think about creating processes that position them to build that operational effectiveness so they can do the things they want to position themselves to do. Fundamentals like:

  • Establishing the ability to quickly and easily find information that is needed to run the Company
  • Having clarity around what tasks are most critical for success
  • Communicating information consistently and clearly – both internally and externally, especially for the Company’s Prospects and Customers and those that support them
  • Creating what we call “repeatable processes”
  • Minimizing errors and improving the quality of the Company’s products or services
  • Implementing methods to monitor day-to-day tasks

Those fundamentals are needed for any Company whether they have thousands of employees or they only have four. However, establishing those fundamentals can be challenging. Leaders of any size Company typically know there are issues that should be addressed, yet for various reasons they do not take the first steps to address those challenges. Why?

  • A belief they don’t have the time
  • The concern there is not the financial resources and/or the willingness to utilize Staff and/or hire additional Staff, and/or utilize Consultants or other Resources
  • Unsure how to even begin
  • Unclear what is needed and/or the value of it

This is why My COO Resources was created. It is as an alternative, affordable solution to help Companies begin to build that operational effectiveness. And it is self-paced with a do-it-yourself approach. Yet, it provides a structure to first identify a Company’s biggest operational issues and then prioritizes the solutions to resolve them.

My COO Resources can help your Company begin to build operational effectiveness within your Company. Try us at www.mycooresources.com. Questions? Contact us at Newsletters@mycooresources.com to schedule a time to discuss how we can assist you.

Read our blogs on our My COO Resources website as we provide helpful hints related to creating operational effectiveness within your Company.

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