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Seeing Clearly

Not long ago, I had my regular visit to my Optometrist. The doctor asked if I was experiencing any problems, if my vision was OK… all the standard questions at the beginning of a vision checkup. I let him know that all was well and that the only reason I was there was because he cannot renew my contacts’ prescription without a check-up.

As the doctor did his examine, he discovered that my eyesight had in fact changed and that my prescription was now too strong. When I tried the new contacts, I was shocked at how much better I could see. I had not even realized I had a problem. Yet, with the right prescription, I was able to see so much more clearly.

This reminded me of what can happen with Business Leaders. We are so sure that all is well but we do not “see clearly” as to the issues and/or risks that are impacting our areas of responsibility. Leaders sometimes have “blind spots” to what plagues their organizations. Examples of potential blind spots include:

  •  Staff’s frustration and/or confusion as to unclear or changing priorities
  •  Clients’ dissatisfaction with products/services provided
  •  Projects consistently are not completed and/or are delayed
  •  Production results are under goal, yet, Staff seems to be working   at capacity
  •  Clients are not renewing but it is unclear as to why

The adage “no news is good news” represents how some Leaders are limited in the “view” of their organization’s issues. Not “seeing clearly” will eventually have a negative impact on the Company’s sustainability and growth.

Does your organization need a fresh look at how you do business? Do not hesitate to contact me at
Also check out our blogs and previous newsletters and/or emails at

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If you are hungry…

I recently read an article that said that sharks do not bite when they are not hungry. The article explained that a recently fed shark is satisfied so it has little desire to bite.

This gave me pause and reminded me of so many Leaders who are not hungry: the Company is doing OK, there are Customers to satisfy, there is minimum Staff turnover, revenue could be better, but it is fine. The list varies by Leader, but the message is that we can become satisfied with the status quo. That “good” is “good enough.”

However, if you are hungry for “better” and if you are not satisfied with how it is, you are more prone to accomplish more.

Since we are halfway through the year, it is time to consider if you are hungry for “more” for you and your Company. Think about the following:

  • What would “better” look like for you and your Company?
  • What are the risks if you stay with the status quo?
  • What do you have yet to accomplish in 2019 that requires more focus?
  • What obstacles do you need to overcome?
  • Are you spending more time “in” the business or “on” the business?

Recognizing that status quo of “good enough” creates mediocrity, being hungry for “more” can be the first step to exceptional success. Questions? Do not hesitate to contact me at Also, check out our previous newsletters and/or emails at

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Gotong Royong

 “Gotong royong” is an Indonesian phrase that means “mutual cooperation.” It speaks to having members of a community come together to achieve a common goal.


The power that comes with working together for “mutual cooperation” is applicable in all aspects of our lives and can be very valuable in business. As business leaders, we sometimes forget that this can create mutually beneficial results as we work together.

How can this be applied? Here is a short list:

  • Participate with a group of other Leaders to share ideas and create synergies.
  • Collaborate with other Business Owners to offer products/services jointly.
  • Form a Trusted Alliances’ group that routinely meets, focused on assisting each other to achieve each Member’s long term goals.
  • Utilize Experts to achieve goals that may not be fulfilled without their expertise.


We, at Aldridge Kerr/My COO Resources, believe in “gotong royong” as we see the benefits!! Find a way to create mutual cooperation for you and your Company in the next week!


Questions? Don’t hesitate to contact me at Also check out our blogs and previous newsletters and/or emails at 

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There are typically other options

In 1770, the British engineer, Edward Nairne accidentally invented the eraser. At that time to correct marks on paper, crusts of bread were often used. However, Nairne mistakenly picked up a piece of rubber and it erased the mistake much easier than bread ever had. A whole new industry was started.

Then, in 1839, Charles Goodyear improved on the rubber by inventing a method of curing the rubber: vulcanization. It made rubber more durable and allowed for the eraser to become a household item.

Often, we as Business Leaders become set in the methods in which we do business. This causes missed new opportunities and options not previously explored. Sometimes that fresh view can lead to major innovations and sometimes it simply improves how your Company performs its day-to-day tasks (processes).  Either way, taking a look at your processes can lead to options not previous considered.

One challenge with assessing your processes is that you may be too close to them to see something new and different. That is when an external Resource (such as Aldridge Kerr or My COO Resources) can be so valuable. We can more easily see solutions that you would typically miss.

If you are ready to explore other options, do not hesitate to contact me at Also, check out our previous newsletters and/or emails at

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Algae and Diatoms

Algae and diatoms are organisms that are only visible through a microscope. Algae is a generic term to describe many different organisms; while diatoms are algae whose cell walls are composed of transparent, opaline silica. These are miniscule organisms that play an important role in producing 20 – 40% of the air we breathe. Furthermore, the diatoms turn energy from the sun into sugar. Together, these organisms impact our day to day lives in ways we do not often consider.

What is the connection between algae, diatoms, and running your business? . . . . We often give little consideration to the tiny, seemingly inconsequential tasks that occur on a regular, often daily occurrence that have ultimately huge impact. Together, they can suck the air out of our business and drain the energy from the impact your services and products have for your Clients as well as demoralizing your Staff.

We at My COO Resources and Aldridge Kerr regularly discuss the importance of understanding priorities and the ramifications of the way in which we do business. Like algae and diatoms, we need to understand and manage those seemingly small, daily tasks that can have a big impact on our organizations.

Here are a few questions to consider in order to obtain further clarity around this message: 

¨      Do you know the Top Ten most important (critical) processes that have the biggest impact on your organization? If not, then are there potentially daily tasks that do not have the appropriate priority within your Company? In addition, Staff may be putting too much emphasis on those tasks that will not reach the results you desire.

¨      Have you considered the implications of tasks that are routinely performed that if done incorrectly or incompletely can negatively impact your Company’s bottom line? Knowing those areas within your Company that require improvements is the first step in creating operational effectiveness.

¨      Are you positioned so that you can mitigate those “unknowns” (i.e., business interruption, market downturn) if – or when – they arise? Performing routine assessments to determine where your Company is at the greatest risk is essential for sustainability and growth.

Questions? Do not hesitate to contact me at Also, check out our blogs and previous newsletters and/or emails at

Moving Again

Americans move more than 11 times in their lifetimes, based on multiple Experts such as the US Census Bureau, The Atlantic, and Moving creates disruption in one’s life and can be quite stressful. A move is time demanding, requires additional expense, and takes time and energy.

Is it any wonder that folks do not like changes in the work place? Like a physical move, change can be frustrating, disruptive, and waste time and energy. Change, however, can be positive if it is effectively managed. Change can:

  • Encourage creativity
  • Inspire
  • Reduce complacency
  • Stretch our thinking
  • Produce action

Managing change in this ever-changing world is crucial for an organization’s ongoing success. Establishing methods to understand what changes are occurring (or will occur) is essential. Sometimes, all that is needed is to utilize a dedicated or an external Resource to ensure change reaps those positive benefits that are desired.

Making those changes can reap exceptional results. As John C. Maxwell said so well, “Change is inevitable. Growth is optional.”

Questions? Don’t hesitate to contact me at Also, check out our blogs and previous newsletters and/or emails at

Target Fixation

You know where you are headed. You know the direction you want your Company to go, right? Yet, have you heard of target fixation? It is a behavior common when driving a motorcycle in which a person becomes so focused on a single object that they tend to ride straight into it.

As Business Leaders, we need more of that target fixation where we become so focused on the goal/objective that we cannot help but achieve that goal. The reality instead is the following often happens:

  • There are too many priorities so that we lose sight of what is important
  • It is not clear what the object/goal is or should be

Recognizing the importance of having clarity as to what your Company wants to “hit” is the first step in achieving success. The second step is having a laser focus on that goal, in other words, have a target (or goal) fixation.

It is amazing what can be achieved when we obtain that laser focus. Sometimes, we just need to adapt some basic steps (or processes) for this to occur.

This is so applicable to using My COO Resources ( It can help Companies define their priorities and achieve operational excellence. However, that occurs only if there is that laser focus to take the steps to be target fixated on it.

Do not hesitate to contact me at if you want to better understand how My COO Resources can help you with target fixation. Also, check out our blogs and previous newsletters and/or emails at

It is a wonderful time of year

It is a wonderful time of year . . . and no, I am not talking about the holidays (all those are wonderful as well). I am referring to January and the opportunity we have each year to pause and reflect on our priorities, our focus, and what we want to accomplish. Although folks often use this time to assess personally, it is valuable for each organization to pause and do the same.If you have not already, consider the following:

  • What went well last year? How can this be repeated this year?
  • What did not go well last year? How can this be corrected?
  • What does your organization want to accomplish this year? Limit your list to only 3 or less.
  • What are areas for improvement and/or reassessment? Consider www.mycooresources as a great tool for this by taking the 4 free assessments.
  • What are – or should be – the top 3 priorities for this year? This may or may not be what your organization wants to accomplish.
  • Where are areas for development for your Team? Focus on 3 or less areas for improvements.

By asking these questions, you are positioning yourself for an exceptional year. Need help with this assessment? Do not hesitate to contact me at And check out our blogs and previous newsletters and/or emails at

The Legend of Qu Yuan

There is a legend about a wise Chinese government official, by the name of Qu Yuan. It is said, he lived from 340 – 278 BC. As the legend goes, he attempted repeatedly to warn the King of an ominous threat to the county from a powerful enemy; however, the King chose to ignore his advice. Unfortunately, Qu Yuan’s concerns were correct and it resulted in the fall of the kingdom.

Many are like that King. They are warned of impending peril if action is not taken to correct issues and challenges within their Companies. Listening to the wise counsel of trusted Advisors seems to be a logical approach to doing business, but unfortunately, Leaders fail to see the value of utilizing those Experts as decisions are made.

Here are some insights as to why obtaining wise counsel is valuable:

  • The Experts are exactly that …. Experts in their given field. They can save on unnecessary waste of time, energy, and resources by utilizing their proven experience and knowledge.
  • The adage “two heads are better than one” is actually true. Two (or more) perspectives and insights reap greater results.
  • Experts often have history and access to data that you may not have or know about it.
  • They are impartial – and unemotional – related to making tough decisions.
  • They can help ensure you are staying true to your Mission and Objectives.

Avoid the mistakes that the King made centuries ago. Listen to wise counsel and follow the advice of the Experts. It can reap great rewards.

Questions? Do not hesitate to contact me at Also, check out our blogs and previous newsletters and/or emails at

The Library

There was a little girl who loved to read; she would go each week to the library and browse the book shelves looking for books that interested her. She told her Mom that she was going to read every book in the children’s section of the library. However, that could never happen because new books were regularly being added to the shelves. No matter how hard she tried, the little girl would not be able to read them all.

Nowadays, it is even more overwhelming. There is a wealth of knowledge at our fingertips and we could never read and learn it all, no matter how many hours a day we focused on learning more.

This is why working with Experts is so significant. They bring knowledge and expertise to you and your organization that you do not have the time to learn. Through those Experts, you can expand your knowledge from them.

A Client once told us that one of the reasons they hire us (and other Consulting firms) is because Consulting firms have experience with a wide range of companies and industries. This allows the Client to gain from the Consultants’ other engagements, expertise, and knowledge.

My COO Resources and Aldridge, Kerr, & Associates, Inc. are Experts at process and building a strong operational foundation. We are not – and do not try to be – Experts at the wide variety of other needs a Client may have. We can provide knowledge and expertise that will broaden a Client’s ability to resolve those daily operational challenges that are causing frustration. Give us a try.

Do not hesitate to contact me at Additionally, check out our blogs and previous newsletters and/or emails at