My father was constantly losing his keys. I remember many times helping him search for them. It was extremely frustrating and we would waste so much time trying to find those keys. So, I have established the routine when I come home of placing my keys in a designated bowl.
This habit has saved me much frustration, as well as wasted time and energy. It is a small thing but has helped me avoid unnecessary aggravation.
This is the significance of creating what we call “repeatable processes.” By establishing how to perform tasks (or processes) in the same way each time, a Company reduces errors, increases both Customer and Staff satisfaction, and saves time and energy. I joke that it is better to do something the wrong way every time than to do it differently each time. Do not misunderstand. I am not suggesting you do anything incorrect or wrong. I am encouraging creating processes that are designed to be efficient and effective and worth being repeated.
Evaluating your processes positions a Company for sustainability and growth. Do you need help evaluating your processes so you can determine how to build those worth repeating? Contact me at CharleneA@mycooresources.com to schedule a quick call to explore how we can help. Also, check out our blogs and previous newsletters and/or emails at http://www.mycooresources.com/?page_id=324
Research has shown that 80% of New Year’s resolutions fail by the second week in February. So, what does this tell you? We have trouble finishing what we start. It is human nature to get sidetracked, unfocused, and swayed in other directions.
However, if we have the “sticktoitiveness” (yes, that’s a word) to stay with a resolution or goal, the end results can be quite powerful. What happens when you fulfill that resolution or meet that goal? Conquering them creates a sense of accomplishment and it could solve a problem that was an obstacle.
The advantages of sticking with that resolution and/or goal reap amazing rewards. Unfortunately, we often lose sight of that ultimate goal.
So, as we move to the end of the first quarter, remind yourself of why you set that resolution or goal in the first place. The well-known acronym SMART may refocus you with these hints:
S = specific: Is your resolution/goal clearly defined? Be sure your resolution/goal is specific.
M = measurable: Do you know how to determine if you are moving toward your goal? Establish monitoring methods to evaluate your progress.
A = achievable: Is your specific resolution/goal both stretching you, yet achievable? The resolution to increase revenues by 500% is probably not achievable. Be sure to be realistic.
R = relevant: Does this resolution/goal really matter to you? Are you willing to put in the work to achieve it? Focus on what is relevant to you.
T = time-bound: What is the timeline for achieving this goal? If you have not already, establish a clear timeline for milestones that are specific, measurable, achievable, and relevant that increase the probability of meeting your goal.
Is one of your resolutions to strengthen your organization and position it for growth? If so, My COO Resources can provide a defined structure to do this. Questions? Do not hesitate to contact me at CharleneA@mycooresources.com. Also, check out our blogs and previous newsletters and/or emails at http://www.mycooresources.com/?page_id=324
One unpleasant challenge in the winter are those dry, cracked hands we get because of the lack of moisture that results from washing our hands more than normal and the lack of humidity in the outside air. The furnace drying out the air does not help either.
It is amazing how much those small, little cracks in our hands can bother us. Just like a paper cut, even though they are typically quite small, they can be quite disruptive. It makes it more difficult to open a jar or pick up something. How can such a small irritant create such discomfort? Webmed.com suggests that the best prevention is to begin using moisturizer before the dryness and cracking occurs or to get ahead of the problem by using moisturizer so it does not get worse.
Such is the case with an operational challenge within our Companies. It may really be quite small but it can create havoc and disruption. So, the best prevention is to become more aware of what issues can cause “cracks” in how you do business. For example: paying attention when there are errors and customer complaints and immediately addressing what is causing them will reduce long term frustration.
Just like we cannot completely avoid the dry skin that results from winter, we cannot avoid operational issues arising. It is what we do with those issues that can cause more grief than necessary.
Need help to understand what operational issues are impacting your Company? Take our FREE, four assessments by registering at www.mycooresources.com so you can minimize the “cracks” that come from those issues.
Questions? Do not hesitate to contact me at CharleneA@mycooresources.com. Also, check out our blogs and previous newsletters and/or emails at http://www.mycooresources.com/?page_id=324